Privacy Policy
NXTFACE (“NXTFACE”, “Company”, “we”, “our”, “us” and their respective connotations) respects your privacy and is committed to protecting your personal information. Please read this Privacy Policy (“Policy”) carefully to understand how we collect, use, and safeguard your information when you use our website https://nxtface.in (our “Website”), our mobile applications on iOS and Android (our “App”), and any other platforms or services we provide (collectively, the “Platform(s)”).
By accessing or using the Platform, you consent to processing your information as outlined in this Policy. If you do not agree with any part of this Policy, please do not use our Platform.
1. Who Can Use the Platform
Our Platform is intended for users who are 18 years of age or older. If you are not an adult, you should not register, purchase, or submit any personal information. Users under 18 may only use the Platform under the supervision and with the consent of their parent or guardian, who accepts responsibility for their usage.
2. What Personal Information Do We Collect?
“Personal Information” means any information that identifies you or can be used to identify you, either directly or in conjunction with other data.
We collect Personal Information with your consent in the following ways:
- Information you provide directly: name, email address, phone number, date of birth, gender, pronouns, nationality, location, sexual orientation, food habits, subscription type, notification preferences, and financial information (such as billing address and payment details).
- Information collected automatically: IP address, device information, browser type, operating system, access times, cookies, and usage data.
- Information collected from or shared by third parties: partners, affiliates, or services integrated into the Platform, such as facial scanning and skin analysis providers.
- Content you submit: reviews, videos, photographs, comments, and other user-generated content.
We do not sell your Personal Information to third parties.
3. How Do We Use Your Personal Information?
We use your Personal Information to:
- Provide, operate, and improve the Platform and our Services, including facial scanning, skin analysis reports, product recommendations, and purchases.
- Process transactions and payments.
- Communicate with you about your account, products, services, and offers.
- Customize your experience and provide personalized promotions and recommendations.
- Comply with legal obligations and protect the rights and safety of NXTFACE and its users.
4. How Do We Share Your Personal Information?
We only share Personal Information with:
- Our affiliates and subsidiaries.
- Trusted service providers and delivery partners who assist us in operating the Platform and fulfilling orders strictly under our instructions.
- Third parties with your explicit consent (e.g., co-sponsors of events or promotions).
- Legal or regulatory authorities when required by law or to protect legal rights.
In the event of a merger, acquisition, bankruptcy, or sale of assets, your Personal Information may be transferred as part of the business transaction.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, understand usage patterns, and provide targeted advertising.
You may disable cookies via your browser settings; however, this may limit some functionalities of the Platform.
For more information about cookies, you may visit www.allaboutcookies.org.
6. International Data Transfers
All personal data collected by NXTFACE is stored and processed primarily in India, ensuring compliance with applicable Indian laws protecting your privacy.
7. Data Retention
We retain your Personal Information for as long as you maintain an account with us, or as required by law.
Inactive accounts may be deactivated or deleted after 12 months of inactivity following user notification and authentication.
Anonymized data that no longer identifies you may be retained indefinitely for business analytics and improvement purposes.
8. Security of Your Information
We implement industry-standard security measures, including SSL encryption and strict access controls, to safeguard your Personal Information.
Please be aware that no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
9. Links to Third-Party Websites
Our Platform may contain links to external websites or services. NXTFACE is not responsible for the content, privacy practices, or policies of such third-party sites. Please review their terms independently before use.
10. User Contributions
Any information you post publicly (reviews, photos, comments) is at your own risk. Please be cautious about sharing sensitive information. We cannot guarantee privacy or control over such publicly shared content.
11. Your Choices and Opt-Out
You may opt out of receiving marketing communications by:
- Clicking the “unsubscribe” link in any promotional email.
- Updating your preferences in your account settings on the Platform.
- Contact our support team via the details below.
You may also request the removal of content you have posted by contacting us, noting that some data may remain on backups or cached pages.
12. Withdrawal of Consent
You may withdraw your consent to the processing of your Personal Information at any time by contacting us. Withdrawal may affect your ability to use certain features of the Platform.
13. Changes to This Privacy Policy
We may update this Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review the Policy periodically.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: care@nxtface.in
NXTFACE Customer Support.